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Shipping & Returns

How do I process a return?

If you're having performance issues, please check out some tips and tricks on how to get the best results. Many people were able to achieve the smooth, quick, and irritation-free shaves they were looking for, instead of returning things!In order to p

How do I know if I'm eligible to process a return?

Anyone is able to process a return within 30 days of receiving their order. There are a few requirements for different products, which are listed below. We do not accept any returns outside of our 30 day returns window policy.FlexSeries Kits & Shavin

My order hasn't arrived within the estimated transit time. What can I do?

Please check to see if your order is still within the estimated delivery time frame. If that window has passed and your order still hasn’t arrived, don’t worry—we’re here to help!📩 Email us at [email protected] with your order number, and

Can I change my address after my order has shipped?

Our team works quickly to prepare and ship your order as fast as possible! 🚀 Once your order has been shipped and assigned a tracking number, we’re unable to make any changes to the delivery address.If you notice an issue with your shipping address

How can I find my tracking information?

After your order is placed, you should receive a shipment confirmation email within 1 to 3 business days with your tracking number. If you do not receive this email, please check your promotional and spam folders for this email.If it has been longer

Do you ship to APO/FPO addresses?

Yes! Freedom Grooming proudly ships to most APO/FPO addresses—thank you for your service! 🇺🇸 However, some orders may be limited to shipments under 1lb. ✂️ Pro Tip: Our FlexSeries Kit weighs just under 1lb, so if you’re having trouble checking out

Do you ship internationally?

At this time, Freedom Grooming only ships within the United States. We know there’s interest from customers around the world, and we’re working hard to expand our operations internationally in the future! 🌍 Want to be the first to know when we sta

Where do you ship from?

All Freedom Grooming orders are carefully packaged and shipped from our warehouse partner in New Jersey.Rest assured, we take great care in getting your products to you quickly and safely! 🚚✨

How long does shipping take?

Orders are processed within 1-2 business days, and delivery times depend on your location and chosen shipping method. 📍 Within the U.S. 📌 Standard Shipping: 5-7 business days 🚀 Priority Shipping: 2-3 business days

My tracking shows delivered, but I never received anything?

We’re really sorry to hear that your order hasn’t arrived yet! Sometimes, couriers update their tracking systems prematurely, and the package may arrive 1-2 business days after being marked as delivered. While this isn’t typical, it does happen from

What shipping methods do you use?

We partner with trusted shipping carriers like USPS, DHL, and UPS to ensure your products are delivered safely and on time. Our shipping partners work hard to provide a smooth and reliable delivery experience so you can enjoy your Freedom Grooming pr