While we’d love to chat with you over the phone, we don’t have live phone support just yet—it’s a big goal of ours for 2025! In the meantime, our team is here and ready to help through email or social media.
Easily manage your subscription through the self-service member portal with these steps: - Sign in to your account and select Manage Subscriptions. - Choose the subscription plan you want to update and click Edit.
You can update your email address by logging into your account here! If you require further assistance👉 Click here to send us a message, or email us directly at [email protected]. We'll be happy to update your email for you and ensure your acc
Accessing Your Freebird Account is Easy! Click here to sign in to your existing Freebird account and enjoy exclusive offers, track your orders, update your membership, and more! 🔑 New to Freebird? No worries! Sign up here to create your account i
We love that you want to spread the word about Freebird! If you're an influencer or content creator, we'd love to hear from you. To apply, send an email to [email protected] with your social media handles or media kit. Be sure to include
Never! At Freebird, we take pride in creating high-quality products while also caring for our furry friends. That’s why we never test on animals—because great grooming should be cruelty-free. 🐰✨
Yes! The FlexSeries Kit is TSA-friendly and can be packed in both your carry-on or checked luggage. ✈️ Heading out on an adventure? Keep your kit organized and protected with our Travel Case—because great grooming should go wherever you do!
How to Verify Eligibility:💙🪒Eligibility is verified through VerifyPass:Click “GET CODE” and follow the steps to submit your verification.Verification may take anywhere from a few minutes to a few hours.Click here to visit our Hero Discounts page an
While we don’t currently offer a blade recycling program, we’re all about sustainability! ♻️ Our blades are made from recyclable materials, so you can safely dispose of them with your household recycling 🌍.
Freebird Purchase Options 🛒🪒 Freebird offers both one-time purchases and flexible replenishment options for single products or through our Close Shave Plan. ✨ Close Shave Plan Benefits: - Receive replacement blades throughout the year, based on
Hero Discount Eligibility 🦸♂️🦸♀️ Verified medical professionals, nurses, hospital employees, first responders, and military service members qualify for a 15% Hero Discount. 🇺🇸🏥 For a full list of eligible job titles in each category, click h
Our devices are thoughtfully designed in Allentown, Pennsylvania, and responsibly manufactured overseas to ensure the highest quality and performance. We take pride in our craftsmanship and our commitment to delivering the best grooming experience po