General

Is there a Customer Support Phone number?

We don’t offer live phone support, but our team is always here to help through email or social media. You can reach us at:. No matter how you reach out, we’ll make sure you’re taken care of.

How do I access my account?

Accessing Your Freebird Account is Easy! Click here to sign in to your existing Freebird account and enjoy exclusive offers, track your orders, update your membership, and more! 🔑 New to Freebird? No worries! Sign up here to create your account i

Can you travel with the FlexSeries?

Yes! The FlexSeries Kit is TSA-friendly and can be packed in both your carry-on or checked luggage. ✈️ Heading out on an adventure? Keep your kit organized and protected with our Travel Case—because great grooming should go wherever you do!

Who is eligible for the Hero Discount and how do I get verified?

Verified medical professionals, nurses, hospital employees, first responders, and military service members qualify for our 15% Hero Discount. Eligibility is verified through VerifyPass:. Please note: the Hero Discount applies to your initial order on

Do you have a recycling program for used blades?

We don’t currently offer a blade recycling program, but sustainability matters to us. Our blades are made from recyclable materials and can be safely disposed of through your household recycling.

Can I Purchase Freebird In-Store?

Yes! Freebird products are available in select retail locations across the U.S. You can easily find your nearest store using our Store Locator. Just enter your ZIP code to see where Freebird is stocked near you. A few quick notes:. Product selection

How can I apply to become a Freebird influencer or content creator?

We love that you want to spread the word about Freebird! If you're an influencer or content creator, we'd love to hear from you. To apply, send an email to [email protected] with your social media handles or media kit. Be sure to include

How Do I Update my Email Address on my Account?

Just email us at [email protected] and our team will update it for you.

Can I Buy Blades Without a Subscription?

Yes! You can always purchase blades as a one-time order if you’d like. But most of our customers choose a subscription because it comes with extra perks:. Why Subscribe?. Ready to shop?.